baji365x live's Privacy Policy

baji365x live is an online gaming and sports betting platform. This privacy policy ("Policy") applies to baji365x live's website, mobile application, and all related services. This Policy explains how we collect, process, store, and protect the personal information of our users.

By using baji365x live's services, you are considered to have accepted the terms of this Policy. This Policy complements our Terms and Conditions, and together both documents form the basis of our agreement with users.

This Policy applies to users in Bangladesh and has been prepared in accordance with applicable laws and regulations of Bangladesh. Any processing of your information is governed by this Policy and applicable law.

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile Number
• Email address
• National ID card or passport number (where account verification is required)

2.2 Financial Transaction Information

For processing deposits and withdrawals, we collect:

• Mobile financial service numbers (bKash, Nagad, Rocket, Upay)
• Transaction amount and date
• Transaction reference number

We never store full PINs or passwords.

2.3 Device and Technical Information

Information collected automatically while using the platform:

• IP address and device identifiers
• Browser type and version
• Operating system
• Page visits, clicks, and session duration
• Location (country level only, not a specific address)

2.4 Gaming Activity Information

We record your betting and gaming history, bonus usage, VIP level progress, and overall account activity. This information is used to improve service quality and ensure responsible gaming.

baji365x live collects your information through various methods:

3.1 Information Provided Directly

Information you provide directly when you create an account, log in, make a deposit or withdrawal, or contact our support team is collected directly.

3.2 Automatic Collection

Technical information is collected automatically through cookies, pixel tracking, and log files. Information gathered this way is used to evaluate and improve the platform's performance.

3.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may in some cases receive information from third-party verification services. This information is used solely to confirm your identity.

baji365x live uses your information for the following purposes:

4.1 Providing and Operating Services

• Creating, verifying, and managing your account
• Processing deposits and withdrawals
• Distributing bonuses and rewards (including birthday rewards)
• Determining VIP membership levels and providing weekly cashback
• Tracking gaming activity and storing history

4.2 Security and Fraud Prevention

• Detecting and preventing unauthorised access to accounts
• Preventing financial fraud and money laundering
• Detecting multiple accounts
• Monitoring suspicious activity

4.3 Responsible Gaming

We are committed to analysing your gaming activity to ensure responsible play. Under our Responsible Gaming policy, we identify risky gaming behaviour and provide assistance to users when needed.

4.4 Communication and Support

• Providing support via live chat and email
• Sending important account-related notifications
• Resolving technical issues
• Notifying you of changes to the policy

4.5 Service Improvement

By analysing user experience, we continuously improve the platform's performance, design, and features. This analysis is done in aggregate and anonymously — no individual is identified in the process.

baji365x live never sells or rents your personal information. However, in certain specific situations, limited information may be shared with third parties:

5.1 Service Partners

Only the necessary information is shared with partner organisations engaged in payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technology infrastructure management. These organisations work under our instructions and may not use this information for their own purposes.

5.2 Game Software Providers

Game providers on our platform, including Evolution, Pragmatic Play Live, PG Soft, and JILI, may receive limited technical information to operate their games. This information is essential to keep game sessions running.

5.3 Legal Obligations

Under applicable laws of Bangladesh, we may be required to provide information in response to lawful requests from authorities. In such cases, only the information legally required is provided.

5.4 Business Transfers

In the event of a company merger or acquisition, user information may be transferred to the new ownership. We will notify you in advance in such situations.

6.1 Retention Period

All relevant information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period due to legal obligations and the need to maintain financial records. Once the retention period ends, information is securely deleted.

6.2 Technical Security

To keep your information secure, baji365x live takes the following measures:

• SSL (Secure Socket Layer) encryption — on all data transmissions
• Storing data in encrypted databases
• Password hashing — passwords are never stored in plain readable form
• Regular security audits and vulnerability assessments
• Access controls — only authorised staff can access specific data
• 24/7 monitoring for suspicious activity

6.3 Steps in Case of a Data Breach

If a data breach occurs, we will conduct a prompt investigation and notify affected users as quickly as possible. At the same time, corrective measures will be taken to prevent such incidents in the future.

Cookies and similar technologies are used on the baji365x live website and app. Cookies are small text files stored on your device.

7.1 What Cookies We Use

• Essential cookies: For maintaining login sessions and ensuring security — without these the platform does not function properly.
• Functionality cookies: For remembering your preferences and settings, such as language selection.
• Analytics cookies: For monitoring and improving platform usage — the data collected through these is anonymous.

7.2 Managing Cookies

You can turn off non-essential cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

At baji365x live, you have several rights over your own information:

8.1 Right to View and Correct Information

You can log in to your account to view stored information and correct it if needed. Correcting sensitive information such as your name may require identity verification.

8.2 Request to Delete Information

After closing your account, you may request the deletion of your information beyond what is required by legal obligations. This request must be submitted to our support team by email.

8.3 Right to Object to Processing

You may object to marketing communications or profiling. In response to such an objection, we will stop the applicable processing.

8.4 Right to Data Portability

You may request an export of your account information in a structured format. This request is fulfilled through our support team.

Answers to any questions about our services are available in detail in our FAQ section.

All services of baji365x live are exclusively for persons aged 21 or above. We do not knowingly collect or process the information of any minor.

Age is verified at the time of registration. If for any reason we believe that a minor's information has been collected, we will immediately close the relevant account and delete the information.

If you, as a parent or legal guardian, believe that a minor is using our platform, please notify our support team immediately.

baji365x live reserves the right to update this privacy policy as needed. This policy may be revised when new features are added to the service, when legal changes occur, or when changes are made to the way information is processed.

For significant changes, we will notify you in the following ways:

• Notification to your registered email address
• A message displayed when you log in to the platform
• Publication of the updated policy with a new date on this page

Continued use of the platform after changes are made will be considered as your acceptance of the new policy. If you do not agree with the changes, you may request that your account be closed.

If you have any questions, comments, or requests regarding this privacy policy, please contact us. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.

You can learn more about the company and its values on our About Us page.